FAQ
Skycleat Bicycle Accessories
FAQ
Common questions about Skycleat ordering, payment, shipping, and returns.
How do I place an order?
Email product name(s), quantity, shipping address, and special requests to chengyuanyuan20@gmail.com. We reply within 1-2 business days with a quotation.
Can I pay directly on the website?
No. Skycleat is a product showcase only. We do not provide online payment form and do not store payment card or bank information on the website.
What payment methods are available?
Payment instructions are provided privately by email after quotation confirmation. Methods may include bank transfer, wire transfer, or another mutually agreed offline method.
What currency are prices shown in?
Catalog prices are shown in United States dollars (USD). Final product price, shipping fee, and total amount are confirmed in the formal email quotation.
When will my order ship?
After payment is received and the order is confirmed, available items are normally dispatched within 1-2 business days. Tracking is sent by email after dispatch.
Who operates Skycleat?
Skycleat is operated by Li Yujie as an individual seller / sole proprietor, not a corporation. All transactions are conducted on a personal basis.